Coca-Cola
genAI video production of a global-scale brand campaign
Coca-Cola recreated its Christmas film Holidays Are Coming in genAI two consecutive years (2024 and 2025), assembling more than 70,000 generated clips with about a hundred people, despite a repeated public backlash over perceived quality.
Objective
Recreate and adapt the classic Holidays Are Coming at lower cost and in less time, keeping an iconic brand asset alive every year.
The deployment
Coca-Cola recreated its Christmas film Holidays Are Coming with genAI two years in a row, making it a renewed production program rather than a one-off. The 2024 version, produced by the studios Secret Level, Silverside AI, and Wild Card with four generative models (Leonardo, Luma, Runway, Kling), triggered a broad backlash: visuals judged uncanny, distorted proportions, wheels that did not turn, inconsistent backgrounds. In 2025, the group ran the format again with two versions, one dedicated to the US market. The press reports a team of about a hundred people and work from more than 70,000 generated clips to assemble the film. Coca-Cola stands by the choice: its executives present AI as a lever for execution and production, while asserting that human creativity remains at the heart of the brand's advertising. The case is included here as a deployment at scale (global, renewed, integrated into the holiday campaign with OOH and merchandising), with its controversies documented honestly.
Results Proof C
Official brand press release plus consistent coverage from established press (Forbes, NBC) over two years; the production figures come from the press, not from a financial document, hence C.
How it works
Documented architectureThe stack in detail
- llm Leonardo image generation, one of the four models used for the 2024 version
- llm Luma video generation (Luma AI), one of the four models in the production
- llm Runway video generation, one of the four models in the production
- llm Kling video generation (Kuaishou model), one of the four models in the production
- integrateur Silverside AI genAI studio, production of the 2025 version; together with Secret Level (2024 and 2025) and Wild Card (2024), it manages generation, selection, and editing
How it runs, concretely
For ops teams-
1Creative framing Coca-Cola creative team
Definition of the film and the shots from the classic Holidays Are Coming, with director-style annotations.
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2Mass generation external genAI studios / AI
Production of tens of thousands of clips across several models, over about a month.
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3Selection and editing genAI studios + Coca-Cola
Sorting and assembling the best shots into a coherent film by a small team of specialists.
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4Multi-channel distribution Coca-Cola marketing
Broadcast by region, plus OOH and in-store merchandising.
Fidelity to the brand's iconic imagery (red trucks, atmosphere). When generation drifts on details (wheels, backgrounds), perceived quality drops and the backlash follows.
How your customers perceive this type of use
Sourced studiesUn ecart net separe les annonceurs des consommateurs : 77% des annonceurs voient l'IA positivement contre 38% des consommateurs (Yahoo/Publicis, 2024). Les mesures implicites confirment le rejet declare : en EEG, les pubs generees par IA produisent une activation memorielle plus faible que les pubs traditionnelles et sont decrites comme agacantes, ennuyeuses et confuses (NIQ, 2024). La disclosure a un effet ambivalent : elle augmente fortement la confiance quand elle est remarquee (Yahoo/Publicis), mais 27% des jeunes consommateurs disent faire moins confiance a une entreprise dont la pub est creee par IA (IAB, 2024).
Acceptance conditions
- Une disclosure visible : quand la mention IA est remarquee, la confiance globale envers l'entreprise augmente de 96% (Yahoo/Publicis 2024)
- Une qualite visuelle suffisante : les visuels IA de basse qualite augmentent l'effort cognitif et distraient du message (NIQ 2024)
Red lines
- Le contenu IA non declare puis identifie : 72% des consommateurs disent que l'IA rend l'authenticite difficile a etablir (Yahoo/Publicis 2024) et les marques utilisant des pubs IA sont plus souvent jugees inauthentiques ou non ethiques par les consommateurs que par les dirigeants (IAB 2024)
- Les mannequins et personnes generes par IA : 46% des consommateurs n'en veulent pas dans la publicite, l'inquietude premiere etant les standards de beaute irrealistes (Attest 2025)
Sources: Yahoo / Publicis Media (terrain Ebco) 2024 · IAB (avec Attest) 2024 · NIQ (NielsenIQ) 2024 · Attest 2025
How to replicate
Inference, not sourcedData prerequisites
- brand assets and guidelines
- reference to an iconic film or imagery to adapt
Org prerequisites
- creative direction able to steer genAI studios
- management of reputational risk and public reception
- a transparency framework for synthetic content
Possible stack
- video models (Runway, Kling, Luma or equivalents)
- specialized genAI studios
- human sorting and editing chain
The plan, step by step
- Step 1Choose the iconic brand asset to adapt and write the shot-by-shot breakdown with director-style annotations.Deliverable: Validated creative brief and storyboard
- Step 2Select the genAI studio and the video models, and produce style tests on a few sensitive shots.Deliverable: Test shots validated in internal review
- Step 3Launch mass generation of clips with continuous sorting by the studio's specialists.Deliverable: Bank of usable shots, rejected shots regenerated
- Step 4Edit the film, correct the details that betray generation (hands, wheels, backgrounds), finalize sound and color grading.Deliverable: Finalized film ready to broadcast
- Step 5Pass the legal and transparency review (mention of generated content), and prepare distribution and reputation monitoring.Deliverable: Campaign broadcast with a backlash-monitoring setup
First step: Choose a high-awareness brand asset and test a genAI adaptation in-house before any public use, with tight quality review.
Sources
- S1 Coca-Cola Refreshes Givers of the Season, Embraces AI-Powered Storytelling in Global Holiday Campaign Primary archive pending
- S2 Coca-Cola's AI-Generated Ad Controversy, Explained Established press archive pending
- S3 Coca-Cola Releases Another AI-Generated Holiday Ad, Despite Last Year's Backlash Established press archive pending
An error, newer info, a source?
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