AI Showreel consulting-grade analysis, for everyone FR
← The index
Proof B Mixed signals

Naranja X

Demand Gen campaign driven by Google's AI, mixed video and image formats across YouTube/Discover/Gmail surfaces, tested against paid social campaigns to capture top-of-funnel demand

IndustryBanking, insurance & fintechLeverAcquisitionFamilyOptimization / automationImplementationMartech platformStagediscovery -> consideration
Pattern proven in 8 industries still untouched in Media & entertainment, Travel & hospitality, Food & beverage +5 See the pattern map
3x
Click-through rate (vs paid social)
"3X higher click-through rates" S1

Naranja X (Argentine fintech, Grupo Financiero Galicia) got 3x more clicks and a 61% lower cost per action with Google Demand Gen compared to its paid social campaigns, a case highlighted by Google at the format's global launch in October 2023.

Key points

  • Test of Demand Gen against paid social campaigns on a traffic objective.
  • Google Ads Demand Gen, smart bidding and cross-surface allocation across YouTube, Discover, Gmail.
  • 3 times more clicks and a cost per action 61% lower than paid social.
  • Evidence B, mixed-signals status.

Objective

Increase traffic to the site by capturing demand on Google's visual surfaces, at a lower cost per action than paid social campaigns.

The deployment

Naranja X, the Argentine fintech of Grupo Financiero Galicia, tested Demand Gen, Google's format designed for demand objectives on YouTube, Discover, and Gmail. The principle: you provide videos and images, and the algorithm places and optimizes the creatives across these visual surfaces toward the profiles most likely to act. Naranja X compared Demand Gen with its paid social campaigns on a traffic objective. The format delivered 3 times more clicks, at a cost per action 61 percent lower than paid social. Google highlighted this case at the global launch of Demand Gen in October 2023, alongside other advertisers such as Samsung Germany.

Results Proof B

3x
Click-through rate (vs paid social)
"3X higher click-through rates" S1
-61 %
Cost per action (vs paid social)
"61% lower cost per action (CPA)" S1

Quantified case published by Google at the launch of Demand Gen (platform source, interested bias), picked up by name by established trade press (MediaPost) the same day. Two concordant sources but no confirmation in financial results, and the benchmark is an internal comparison versus paid social.

How it works

Documented architecture
feedback action Assets : videos + images Demand Gen asset groups Audiences (segments,lookalikes) IA Google : placement etenchères Demand Gen Google Ads Demand Gen YouTube / Discover /Gmail / Display Site Naranja X (trafic /action)

The stack in detail

How it runs, concretely

For ops teams
CadenceContinuous, per campaign, with a learning phase. Video and image creatives are refreshed regularly.
Operated byThe media/acquisition team, with the creative team feeding video and image assets.
  1. 1
    Define the action to optimize Data / media team

    Choose the objective (traffic, on-site action) and set up the corresponding tracking before comparing with paid social.

  2. 2
    Provide a video + image mix Creative team

    Demand Gen lives on visual surfaces. Mixing video and image formats gives the algorithm material to test and place.

  3. 3
    Build the audiences Media team

    Segments and lookalikes on the Google side. This is the point to frame in the EU for consent compliance.

  4. 4
    Benchmark against paid social Media team

    Measure CTR and CPA in parallel with existing social to objectify the gain, rather than judging Demand Gen alone.

The signal that drives it

The defined conversion action (qualified click, visit, on-site action). If the signal is too loose (raw click), the reported CPA drops but so does the real value of the traffic.

How your customers perceive this type of use

Sourced studies

Le pricing algorithmique est le terrain le plus inflammable : 68% des consommateurs disent se sentir leses quand les marques utilisent le pricing dynamique et 80% jugent plus dignes de confiance les marques aux prix constants (Gartner, 2024). L'equite percue varie selon le secteur : le pricing dynamique n'est juge juste que par 33% a 40% des repondants selon qu'il s'agit de concerts ou de cinemas (YouGov, 17 marches). Le prix personnalise par les donnees individuelles est le plus rejete : 47% des Americains s'y opposent fermement (Consumer Reports, 2024).

68%
Consommateurs qui se sentent leses (taken advantage of) quand les marques utilisent le pricing dynamique (2024)
80%
Consommateurs d'accord pour dire que les marques aux prix constants sont plus dignes de confiance (2024)
79%
Consommateurs ayant vecu des situations de prix inattendues sur un an (surge pricing, frais caches, hausses imprevues) (2024)

Acceptance conditions

  • La constance des prix comme signal de confiance : 80% jugent plus fiables les marques aux prix stables (Gartner 2024)
  • Le secteur conditionne l'equite percue : le pricing dynamique est mieux tolere pour les cinemas (40% le jugent juste) que pour les concerts (33%) (YouGov 2024)

Red lines

  • Le pricing dynamique percu comme abus : 68% se sentent leses (Gartner 2024)
  • Le prix individualise a partir des donnees personnelles : 47% d'opposition ferme (Consumer Reports 2024)
  • Les frais caches et hausses imprevues, vecus par 79% des consommateurs sur un an et associes a la perte de confiance (Gartner 2024)

Sources: Gartner 2024 · YouGov 2024 · Consumer Reports 2024

See full acceptance: by country, by use, by generation

How to replicate

Inference, not sourced

Data prerequisites

  • Reliable on-site action tracking
  • Consent Mode v2 in the EU for the audiences
  • First-party audience signals for the lookalikes

Org prerequisites

  • A video and image asset bank
  • An existing paid social benchmark to compare against

Possible stack

  • Google Ads Demand Gen + GA4, in parallel with paid social campaigns for comparison
Team to operate1 Google Ads media buyer + creative support to adapt the video and image assets.

The plan, step by step

  1. Step 1
    Define the action to optimize (qualified traffic, on-site action) and set up the corresponding tracking, including Consent Mode v2 in the EU.Deliverable: Measurement plan and validated tags.
  2. Step 2
    Prepare the video and image asset mix, adapted from existing social campaigns and to Demand Gen specs.Deliverable: Compliant asset bank loaded into the asset groups.
  3. Step 3
    Build the audiences (segments, lookalikes) and launch the campaign in parallel with paid social, at a comparable budget.Deliverable: Demand Gen campaign live with a test budget.
  4. Step 4
    Let the learning phase pass, then compare CTR and CPA against the paid social benchmark.Deliverable: Comparative readout Demand Gen vs paid social and a scale decision.

First step: Duplicate a top-of-funnel social campaign as Demand Gen with the same objective and the same adapted creatives, then compare CTR and CPA.

Sources

  1. S1 Demand more from social with AI-powered ads - Google Ads blog Interested party blog.google · 2023-10-10 · accessed 2026-07-11 archive pending
  2. S2 Google Rolls Out 'Demand Gen' Campaign Type - MediaPost (Laurie Sullivan) Established press mediapost.com · 2023-10-10 · accessed 2026-07-11 archive pending